Privacy Notice (KVKK)

Last updated: 2026-11-10

This notice is given under Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK). It explains how the personal data you share through the forms on our website is processed.

Data controller

Özel Alanya Dental Place Ağız ve Diş Sağlığı Polikliniği, Oba, Hayri Doğan Caddesi No:21/A, 07400 Alanya/Antalya, Türkiye. Email: [email protected]

Personal data we process

• Identity and contact: name, phone number, email address.
• Your request: the message you write in the form and the treatment you are interested in. These may include health data (special category personal data).
• Security: IP address, country, browser details, the page you sent the form from and the time it was sent.
• Source: the link or advertisement that brought you to our website (utm parameters, ad click identifiers).

Purposes

• To answer your request for information or an appointment and to contact you.
• To give you information about treatment options and make a preliminary assessment.
• To prevent misuse of the forms and unwanted submissions, and to keep information secure.
• To measure which channels requests come from.
• To meet our legal obligations and answer requests from the competent authorities.

How we collect data and legal grounds

Your personal data is collected electronically and automatically through the forms on our website, and processed on these legal grounds:

• KVKK Art. 5/2-c: it is directly related to your appointment or treatment request, that is, to entering into a contract.
• KVKK Art. 5/2-ç: it is necessary to meet our legal obligations.
• KVKK Art. 5/2-f: our legitimate interest (security, preventing unwanted submissions, measuring channels), provided it does not harm your fundamental rights and freedoms.
• KVKK Art. 6: your explicit consent, for your health data.

Who receives your data

Only for the purposes above, your personal data may be passed to the providers of our website infrastructure, server hosting and email services, and to the competent public authorities when they request it.

Some of these providers have servers outside Türkiye (for example Cloudflare, which hosts the website and protects it from bots). Such transfers abroad are made under KVKK Art. 9 with appropriate safeguards, or, where none apply, on the basis of your explicit consent.

How long we keep data

Your personal data is kept for as long as the purpose requires and for the periods set by law. After that it is deleted, destroyed or anonymised.

Your rights under KVKK Art. 11

• To learn whether your personal data is processed and, if so, to request information about it.
• To learn the purpose of processing and whether the data is used for that purpose.
• To know the third parties in Türkiye or abroad to whom it is transferred.
• To ask for incomplete or incorrect data to be corrected.
• To ask for it to be deleted or destroyed under the conditions of KVKK Art. 7.
• To ask that the third parties who received it are told about such correction, deletion or destruction.
• To object to a result against you that comes solely from automated analysis.
• To claim compensation for damage caused by unlawful processing.
• To withdraw your explicit consent at any time.

How to apply

You can send requests about your rights in writing to the address above, or by email to [email protected], in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. We answer within 30 days at the latest.